Thank you for shopping at Transferito.
If, for any reason, You are not completely satisfied with a purchase we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Transferito Limited, Kemp House, 152-160 City Road, EC1V 2NX.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Transferito, accessible from https://transferito.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
All sales are final. In order for the Goods to be eligible for a refund, please make sure that:
The Goods were purchased in the last 30 days.
Your migration has not completed successfully and our migration specialists have not been able to migrate your site within 48 hours.
You have not refused help from our migration specialists within the 48 hour window.
You are not eligible for a refund, if you do not meet these criteria. Please contact support for more information.
We reserve the right to refuse refunds if any Orders do not meet the above return conditions in our sole discretion.
The deadline for cancelling an order is 30 days from the date on which you placed your order
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by using our contact form
If your refund request meets our criteria. We will reimburse You no later than 14 days from the day on which We receive your refund request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
If you have any questions about our Returns and Refunds Policy, please contact us by using our contact form